Acceptance of terms

Please read the following terms and conditions related to the website. By using this webpage, you agree to follow our terms and conditions including the privacy policy. A change related to terms and condition may get implemented at any instant of time, depending on our rights. SMART-NET has right to terminate the access of its website at any point on misuse of its content by the individuals.

Copyright on use of content

The materials including all associated contents, audio, images, video and other information on this Website ("Content") is the intellectual property of SMART-NET and licensed under copyright laws. All rights of SMART-NET or other copyright holders are partially set aside. Content associated to this websites could only be used for the operational process of the organization. It does not hold right to be used for any other service, business group, and press release or for public information.


No sharing of advice or information, written in oral or written format, by us from you or vice versa shall hold or create any warranty. Any downloaded material or our service, acquired while remaining into our service period, is commenced at your own risk. Any theft or loss of data due to system malfunction or virus attack shall solely lie on your responsibility


Return Duration

We love to provide our best for the customer, for every single transaction you have made with us in past or at current time period. We want you to experience a stress free acquisition of all your necessities and business stocks.

We assure you about the authenticity of entire product and service categories sold on are 100% reasonable. In case of any discontent or dissatisfaction with our product usage or services, you would be served with No Concern & Easy Return policy as per our commitment.

Our Return Terms

Some particular product or services such as DTH, Tickets are only liable for exchange or returns once acquired from SMART-NET, rest of all stuffs are subject to refund as per the rules of direct network.

In case, if an individual hasn't received a recharge in his or her account then in such scenario user may lodge a complaint for refund of amount or making reacquisition of the orders, from our service department.

Users need to be alert that he or she does not accept the orders from third parties operating with our name in Indian locations. We are in a single service chain and do not have third party source for our sales.

Cancellation Duration

Cancellation norms of SMART-NET follow special norms for its few categories of products or services. There are no cancellations accepted for the products or services that are beyond our control of acceptance due to company's or operators norms such as Mobile recharge, DTH recharge and so on. Once you have signed up to a particular service through our interface the cancellations rule does not apply for those sign up charges.

Once you request for the cancellation of particular service, it may take up to 2-3 working days to process your cancellation request and make a refund of your amount. However, if you opt to

get back your funds to its original source then it may take up to 4-5working days to serve and in some special cases it may take 30days time to get refund.

Our Cancellation terms

You need to get in touch with customer care for getting any regards on such process, and you would be notified through calls or mails

You need to remember that our responsibility is only limited with offering a valid recharge or refund of amount to users. We regret to accept any other liability or claim, generated from failed interface of SMART-NET.